Information Technologies

A+ (Hardware - Software)

The CompTIA A+ curriculum includes a third course, the CompTIA A+ Bootcamp, (IN-AA3), it’s the accelerated CompTIA A+, a derivative work course consisting of CompTIA A+ Part I (220-901) and CompTIA A+ Part II (220-902) content in its entirety, but with the content merged into a single course. Overlapping content between CompTIA A+ Part I and Part II is eliminated and content is rearranged for the purpose of the course flow. Today’s IT professionals face an expanding variety of technical issues. CompTIA A+ has been updated to address the increased diversity of knowledge required of IT technicians and validates what is currently necessary to perform effectively on the job. This course is primarily aimed at those that are already in an IT profession and are seeking to validate their A+ certification skills.

Summary

The CompTIA A+ curriculum includes a third course, the CompTIA A+ Bootcamp, (IN-AA3), it’s the accelerated CompTIA A+, a derivative work course consisting of CompTIA A+ Part I (220-901) and CompTIA A+ Part II (220-902) content in its entirety, but with the content merged into a single course. Overlapping content between CompTIA A+ Part I and Part II is eliminated and content is rearranged for the purpose of the course flow. Today’s IT professionals face an expanding variety of technical issues. CompTIA A+ has been updated to address the increased diversity of knowledge required of IT technicians and validates what is currently necessary to perform effectively on the job. This course is primarily aimed at those that are already in an IT profession and are seeking to validate their A+ certification skills.

Target Audience

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-901 Certification Exam and the CompTIA 220-902 Certification Exam. Anyone wishing to pursue a career in computer technology.

Skills Gained

After completing this course, students will learn about:

  • Identify the hardware components of personal computers and mobile digital devices.
  • Identify the basic components and functions of operating systems.
  • Identify networking and security fundamentals.
  • Identify the operational procedures that should be followed by professional PC technicians.
  • Install, configure, and troubleshoot display devices.
  • Install and configure peripheral components.
  • Manage system components.
  • Manage data storage.
  • Install and configure Microsoft Windows.
  • Optimize and maintain Microsoft Windows.
  • Work with other operating systems.
  • Identify the hardware and software requirements for client environment configurations.
  • Identify network technologies.
  • Install and configure networking capabilities.
  • Support mobile digital devices.
  • Support printers and multifunction devices.
  • Identify security threats, vulnerabilities, and controls.
  • Implement security controls.
  • Troubleshoot system-wide issues.

Certificate and Exam

220-901

220-902

Topics Covered

• Topic A: Personal Computer Components
• Topic B: Storage Devices
• Topic C: Mobile Digital Devices
• Topic D: Connection Interfaces

• Topic A: PC and Mobile Operating Systems
• Topic B: PC Operating System Tools and Utilities

• Topic A: Network Types
• Topic B: Network Components
• Topic C: Common Network Services
• Topic D: Cloud Concepts
• Topic E: Security Fundamentals

• Topic A: Basic Maintenance Tools and Techniques
• Topic B: Personal and Electrical Safety
• Topic C: Environmental Safety and Materials
Handling
• Topic D: Professionalism and Communication
• Topic E: Organizational Policies and Procedures
• Topic F: Troubleshooting Theory

• Topic A: Install Display Devices
• Topic B: Configure Display Devices
• Topic C: Troubleshoot Video and Display Devices

• Topic A: Install and Configure Input Devices
• Topic B: Install and Configure Output Devices
• Topic C: Install and Configure Input/Output Devices
• Topic D: Install and Configure Expansion Cards

  • Topic A: Identify Motherboard Components and Features
  • Topic B: Install and Configure CPUs and Cooling Systems
  • Topic C: Install Power Supplies
  • Topic D: Troubleshoot System Components

• Topic A: Identify RAM Types and Features
• Topic B: Troubleshoot RAM Issues
• Topic C: Install and Configure Storage Devices
• Topic D: Configure the System Firmware
• Topic E: Troubleshoot Hard Drives and RAID Arrays

• Topic A: Implement Client-Side Virtualization
• Topic B: Install Microsoft Windows
• Topic C: Use Microsoft Windows
• Topic D: Configure Microsoft Windows
• Topic E: Upgrade Microsoft Windows

• Topic A: Optimize Microsoft Windows
• Topic B: Back Up and Restore System Data
• Topic C: Perform Disk Maintenance
• Topic D: Update Software

• Topic A: The OS X Operating System
• Topic B: The Linux Operating System

• Topic A: Types of Common Business Clients
• Topic B: Custom Client Environments

• Topic A: TCP/IP Properties and Characteristics
• Topic B: TCP/IP
• Topic C: Internet Connections
• Topic D: Ports and Protocols
• Topic E: Networking Tools

• Topic A: Configure Basic Windows Networking
• Topic B: Configure Network Perimeters
• Topic C: Using Windows Networking Features
• Topic D: Install and Configure SOHO Networks

• Topic A: Install and Configure Exterior Laptop Components
• Topic B: Install and Configure Interior Laptop Components
• Topic C: Other Mobile Devices
• Topic D: Mobile Device Accessories and Ports
• Topic E: Mobile Device Connectivity
• Topic F: Mobile Device Synchronization
• Topic G: Troubleshoot Mobile Device Hardware

• Topic A: Printer and Multifunction Technologies
• Topic B: Install and Configure Printers
• Topic C: Maintain Printers
• Topic D: Troubleshoot Printers

• Topic A: Common Security Threats and Vulnerabilities
• Topic B: General Security Controls
• Topic C: Mobile Security Controls
• Topic D: Data Destruction and Disposal Methods

• Topic A: Secure Operating Systems
• Topic B: Secure Workstations
• Topic C: Secure SOHO Networks
• Topic D: Secure Mobile Devices

• Topic A: Troubleshoot PC Operating Systems
• Topic B: Troubleshoot Mobile Device Operating Systems and Applications
• Topic C: Troubleshoot Wired and Wireless Networks
• Topic D: Troubleshoot Common Security Issues

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